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The River Renewal
Sterling silver is meant to live with you.
It will soften, deepen, and darken as it collects your days — this is not damage, it’s wear.
When your ring feels ready for a refresh, I offer a renewal service to gently restore its natural shine.
Each Terragem piece can be sent back for careful hand-cleaning and polishing, bringing it back to life without erasing its story.
Because handmade pieces are meant to be worn — not replaced.
Renewal Fee - $15
A flat $15 River Renewal fee includes:
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Professional cleaning
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Gentle hand polishing
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Careful inspection
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Return shipping (U.S. only)
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Customers are responsible for shipping their piece to the studio.
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You simply ship your ring to me, and I’ll take care of the rest.
- Turnaround time: 3–5 business days once received.
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Available for Terragem pieces ONLY,
within 2 years of purchase.
How it Works:
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Submit a Renewal Request form (photos or videos required).
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I’ll review your piece and respond within 1–2 business days.
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If approved, you’ll receive a secure checkout link and shipping address.
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Ship your ring to the studio (tracked shipping recommended).
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I restore it by hand and send it back home to you.
What can be Restored?
Sterling silver naturally changes over time.
Some changes are part of everyday wear — others are part of the design.
Below is a simple guide to help you understand what can (and cannot) be restored during the River Renewal.
Not Included in Renewal
- Structural damage
- Deep scratches
- Stone loss
- Resizing
Refer to the FAQ's if you any of the above apply to you.
If you’re unsure whether your ring qualifies, feel free to reach out beforehand!
A Few Notes
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Renewal service applies to Terragem pieces only.
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Please include your name and original order number inside your package.
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Terragem is not responsible for packages lost in transit to the studio. Tracked shipping is strongly recommended.
Ready to Begin?
Submit your Renewal Request below.
I look forward to restoring your piece — again.
✔ Restorable: Natural Tarnish & Surface Buildup
What it looks like:
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Hasn't been worn for a while
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Dull or cloudy finish
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Surface darkening in spots
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Everyday buildup from skin + air exposure
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• Small surface scratches from natural wear
What happens during renewal:
Your ring is gently buffed, cleaned, and polished to restore its natural shine.
This is completely normal wear — and fully restorable.
✖ Not Removable: Oxidation
Pieces with oxidation are normally intentionally darkened. What it looks like:
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Dark recessed areas
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Blackened texture in hammered details
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Depth contrast in crevices
These darker tones are part of the design and are intentionally preserved during renewal.
